Solar Support Introduces Industry’s First End-of-Warranty Plant and Equipment Assessment


Solar Support’s independent plant and equipment end-of-warranty assessments help utility-PV asset owners evaluate system and equipment performance before coverage lapses. This third-party inspection and documentation helps plant owners secure the support they’re entitled to and avoid undue risk before coverage lapses.

March 8, 2021. Solar Support, a specialized engineering company with a broad portfolio of reliability solutions, now offers independent plant and equipment end-of-warranty assessment services for utility-PV asset owners. The services include onsite review of system and equipment performance as well as detailed documentation owners can use to secure support before EPC and manufacturer warranties lapse. This work builds upon Solar Support’s inverter predictive analysis program launched last fall.

Warranty length varies—typically two years for construction and five years for equipment such as central inverters. Given a 28- to 35-year plant lifespan, asset owners face full responsibility for decades of maintenance and repair after warranties expire.

“Our independent, end-of-warranty assessments help plant owners secure the support they’re entitled to and avoid undue risk before coverage lapses,” says John McCauley, Solar Support director of sales. “We put them in the strongest possible position before they assume the cost of their own maintenance and servicing.”

In a recent project for a large global asset owner, Solar Support performed a complete onsite inspection of module, tracker and inverter equipment health, as well as cable management, vegetation, road, drainage and maintenance operations. The inspection allowed the asset owner to identify several correctable issues and get them resolved prior to warranty expiration.

Throughout the inspection process, Solar Support works closely with EPCs, manufacturers and asset owners. “Our goal is to provide constructive and actionable recommendations that help all of the parties involved get the highest quality and production out of these valuable assets.” says McCauley.

The new end-of-warranty services draw on Solar Support’s deep reliability expertise, which includes helping owners future-proof their plants and equipment against extreme weather events. The objective inspections also help owners document the health of their systems and components when securing or renewing insurance.

About Solar Support

Solar Support is an engineering services company that provides equipment and plant reliability, restoration and recovery service to utility systems. Delivering the highest standard of service to O&M providers, asset owners/managers, EPCs and manufacturers, Solar Support offers deep expertise based on more than two decades of hands-on experience with inverters and other PV power electronics. Solar Support’s proven experience in resolving equipment faults and reducing costly site visits makes it the most effective performance-resolution provider on the market. Through consulting, training and process development, Solar Support empowers clients to resolve issues autonomously, while its industry-first knowledge portal helps contractors resolve issues efficiently. Visit to learn more about our reliability and restoration expertise.

Media contact: Fabienne Rodet,

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